Citizen Charter

Recommending the confirmation, promotions, and retirements of non-academic staff officers.

Recommending pre-retirement leave and retirements of non-academic staff officers.

Recommending foreign leave for non-academic staff officers.

Issuing duty-free vehicle import permits.

Forwarding all letters received by the Southern Province Department of Education to the relevant divisions.

Approving overtime allowances and submitting recommendations.

Recommending accident leave and compensation.

Recommending resignations and releases from service.

Recommending transfers.

Allocating reserve vehicles for official duties (upon request).

Conducting and recommending confirmations, promotions, advancements, and retirements of principals/teachers.

Issuing formal appointment letters.

Releasing and recommending principals' efficiency bar.

Submitting recommendations for special medical leave, accident leave, and compensation for principals/teachers.

Recommending overseas leave for principals/teachers.

Releasing and deploying principals/teachers.

Recommending transfers of principals/teachers (excluding annual transfers).

Responsibilities related to demolition, construction, and repair of zonal/divisional/school buildings/official residences.

Commemorative plaques.

Exam results.

Starting new schools/merging schools/starting parallel classes/starting grades 6-11/upgrading to 1AB status.

Starting G.C.E. (A.L.) subject streams/changing school names/closing schools.

Informing whether all officers serving under the Southern Province Department of Education have audit inquiries.

Providing answers to the audit inquiries of the Assistant Auditor General.

Providing answers to the audit inquiries of the Southern Province Internal Audit Director.

Submitting answers to the Accounts Committee for audit paragraphs and follow-ups.

Conducting school audits and issuing audit inquiries.

Auditing students with low performance levels in schools.

Internal audit of the submission and approval of school term notes schedules by teachers.

Preparing preliminary investigation report.

Obtaining and submitting reports regarding complaints received by the Discipline Division.

Submitting recommendations for reinstatement.

Suspending from duty.

Submitting payments to the Accounts Division for preliminary investigations and formal disciplinary inquiries.

Granting permission for school playgrounds/halls/student participation/school bands

Submitting recommendations for acquiring land for government schools/releasing school lands/expropriating land.

Approving facility and service charges/ school development society estimates

Providing new appointments regarding private schools/extending the service of teachers

Recommending domestic or foreign leave/calculating the appropriate teaching staff.

Granting foreign leave to school children.

Granting approval to issue the third copy of the student activity profile.

Approving the national school timetable.

Issuing permanent appointment letters to Piriven teachers/amending appointment letters/issuing retirement letters.

Issuing letters of inclusion in the teaching service.

Issuing reinstatement letters.